IPTV Reseller Policies
Payments and Refunds
Overview
Our Payments and Refunds Policy is designed to ensure clarity and protect the interests of our platform and your interests too as reseller or client while providing our resellers with transparent guidelines.
1. Payment Terms
Non-Refundable Payments: All payments made for IPTV panels and credits are final. Due to the nature of our digital services, no refunds will be provided once a transaction is completed. Resellers acknowledge that all purchases are non-reversible.
Accepted Payment Methods: We accept payments via credit card, bank transfer, and other electronic payment methods. Payment details must be accurate, and it is the reseller’s responsibility to ensure that payments are made in a timely manner.
Payment Security: All payments are processed through secure third-party payment gateways. We are not responsible for any issues arising from the payment gateway, including but not limited to failed transactions or payment delays.
2. Credit Purchases
Credit Allocation: Credits purchased by resellers are non-transferable and non-refundable. It is the reseller’s responsibility to manage and utilize credits efficiently.
Credit Expiry: Credits may have an expiration date, and it is the reseller’s responsibility to use them before they expire. No compensation will be provided for expired or unused credits.
3. Refund Policy
No Refunds: We do not offer refunds for any digital products or services, including but not limited to IPTV panels, credits, or subscriptions. All sales are final, and resellers accept full responsibility for their purchases.
Service Issues: In the event of a technical issue originating from our side, we may, at our sole discretion, provide a partial credit to the reseller’s account. This decision is entirely at our discretion, and no cash refunds will be issued.
Chargebacks: Any attempt to initiate a chargeback through your payment provider will result in immediate account suspension. We reserve the right to take legal action to recover any losses incurred as a result of fraudulent chargeback claims.
4. Dispute Resolution
Contacting Support: If you experience any issues with payments or services, you must contact our support team within 7 days of the transaction. We will review each case individually, but our decision will be final.
No Liability: We are not liable for any financial losses resulting from the misuse of credits, incorrect payments, or failure to comply with the terms outlined in this policy.
Policies
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